Send a Package from Benin City to Ukraine — Air & Freight.

Yes — shipments are being delivered into Ukraine, but routing has changed significantly due to the war. Direct air and sea services into Ukraine are largely suspended, so we route your shipment through European gateway hubs (typically Warsaw, Gdańsk, Constanța and Bucharest) before onward ground transit into Ukraine[reference:4]. Western and central Ukraine — Lviv, Kyiv, Ternopil, Ivano-Frankivsk — are currently the most reliable and fastest destinations. Deliveries to eastern and southern frontline regions face longer transit times and higher uncertainty. Message us on WhatsApp for the latest status on your specific destination city before shipping.

Simply message us on WhatsApp at 0813 094 7747 with your pickup address in Benin City, the Ukrainian delivery address, and your item description and approximate weight. We'll reply with an air or consolidated freight price and confirm a pickup time. Our rider collects from your door, and we handle export documentation, EU-gateway transit, Ukrainian customs clearance and final delivery to your recipient.

Every shipment is quoted individually because the rate depends on the weight and dimensions of your item, the chosen service, your pickup location in Benin City, the Ukrainian delivery city, and any applicable Ukrainian import duty or VAT. Routing through EU gateways adds cost compared to direct services. Message us on WhatsApp with your item details and destination and we'll send you an exact, no-obligation price within minutes.

Due to the ongoing war, transit times vary. Air freight to western and central Ukraine (Lviv, Kyiv, Ternopil, Ivano-Frankivsk) typically takes 5 to 10 business days door-to-door via a European gateway. Consolidated freight and larger cargo take 15 to 30 days depending on the route and destination. Eastern and southern regions face longer transit and higher uncertainty. Express options may be available for urgent shipments — ask us on WhatsApp.

We deliver to cities across Ukraine, with the most reliable and fastest service currently to western and central regions. Our current destinations include Lviv, Kyiv, Ternopil, Ivano-Frankivsk, Uzhhorod, Rivne, Lutsk, Zhytomyr, Vinnytsia, Khmelnytskyi, Chernivtsi, Poltava, Cherkasy, Kropyvnytskyi, Dnipro, Zaporizhzhia, Odesa, Mykolaiv, Chernihiv, Sumy and Kharkiv. Delivery to eastern frontline regions and occupied areas is not currently possible. Message us with the exact destination and we'll confirm current feasibility and timing.

Yes. We prepare the export documentation from Nigeria, clear your shipment through Nigerian customs, and coordinate with Ukrainian customs brokers for import clearance. Required documents typically include a commercial invoice, packing list, and a customs declaration (CN23/CN22 for postal items)[reference:5]. Depending on the item, additional certificates may be required. We guide you through exactly what is needed.

Ukrainian import duty and VAT depend on the value, type and origin of the goods. Parcels valued under €150 are generally duty-free for individuals. Above €150, shipments are subject to 10% duty on the excess plus 20% VAT[reference:6]. Commercial shipments above €10,000 are subject to standard customs duty rates and 20% VAT[reference:7]. Some goods are exempt during wartime. We advise you upfront on the likely charges and can arrange for the recipient or the shipper to cover them.

Ukrainian and EU customs prohibit or restrict narcotics, firearms and ammunition, explosives, counterfeit goods, certain agricultural products, some medicines, live animals, and hazardous materials. During wartime, additional restrictions may apply to certain goods. If you are unsure about an item, message us first and we will advise you.

Yes, with limitations. Packaged, shelf-stable foods such as dried pepper, egusi, ogbono, garri, smoked fish, packaged snacks and non-perishable Nigerian groceries are typically allowed. Fresh meat, dairy and most fresh produce are heavily restricted. We'll advise on packaging and declaration requirements to keep your shipment compliant.

Yes. We handle commercial shipments of any size — air freight and consolidated freight for time-sensitive stock, and larger cargo through EU gateway hubs. We work with importers, distributors and businesses who ship to Ukraine. Ask about our business account rates.

We offer cargo insurance on request. However, please note that many international insurers currently exclude war risks and certain Black Sea routes from standard coverage. We will advise you on what is insurable and recommend declaring the correct value when booking.

Yes. Every shipment on this route is assigned a tracking reference and you receive status updates by WhatsApp or phone from pickup, through Nigerian customs, during EU-gateway transit, and after Ukrainian customs clearance until final delivery. Send your tracking ID to 0813 094 7747 on WhatsApp for a real-time update.

Yes. If you ship regularly from Nigeria to Ukraine — for distribution, corporate supply or e-commerce — we offer business account rates, scheduled pickups and monthly invoicing. Ask us about the business account when you message.

We accept bank transfers, cash on pickup and online payments. Corporate clients can request invoicing and monthly account billing.

Our Benin City office is open Monday to Sunday, 8:00am to 8:00pm. WhatsApp and phone support is available 24/7 for urgent shipments and enquiries.